Privacy Policy

We may collect the following types of information:

• Personal Details: Name, contact information, ID, and proof of Anaheim residency.
• Medical Information: Health history, conditions, medications, and prior cannabis use, if shared.
• Technical Data: Device type, browser, IP address, cookies, and site usage.
• Payment Details: Processed securely through third-party providers; we do not store full card numbers.
• Account & Location Data: Basic account credentials (when you sign up), ZIP code, or general location to confirm eligibility.
• Children’s Privacy: Our services are restricted to adults 18 and older. For minors, a medical marijuana card may be issued only with proper caregiver consent and supervision. We do not knowingly provide services directly to minors without a caregiver.

We use the information collected to:

• Confirm your identity, age, and residency.
• Send service updates, reminders, and important notifications (via email, SMS, or phone calls).
• Meet California and Anaheim legal requirements.
• Improve site functionality, security, and services.
• Understand how our site is used (through cookies and analytics) and personalize your experience.

We do not sell or trade your information. Data may only be shared with:

• Licensed doctors for evaluation purposes
• Trusted service providers under strict privacy agreements
• Government authorities, when required by law or regulation

We use industry-standard safeguards, including:

• Encrypted online connections.
• HIPAA-compliant record storage.
• Restricted staff access with authentication controls.
• End-to-end encryption for sensitive data.
• Regular monitoring and system checks.

We retain personal data only as long as necessary to provide services and comply with legal or business obligations. This may include:

• Legal requirements under state or federal law.
• Protecting or defending our legal rights.
• Maintaining accurate business and financial records.
• Once data is no longer required, it is securely deleted.

Under CCPA and CPRA, you may request to:

• Know the categories and specific pieces of personal information we collect.
• Understand the sources, purposes, and third parties with whom data is shared.
• View or update your records.
• Receive a copy of your data in a secure format.
• Adjust your communication preferences.
• Request deletion of your account and related data (unless retention is required by law).